1. General Agreement

By purchasing a sightseeing flight with Sky High Toronto Flight Tours, you agree to all terms and conditions outlined in this document, including the liability limitations stated below.

2. Booking and Payment

• Full payment is required at the time of booking to secure your flight.
• All prices are subject to applicable taxes and fees.

3. Cancellation Policy

• Free cancellation is available more than 48 hours before the scheduled flight time.
• Cancellations within 48 hours of the flight will incur a 100% charge, with no refund provided.
• Gift Cards are non-refundable.
• Sky High Toronto Flight Tours reserves the right to cancel a flight for any reason, including safety concerns, with less than 48 hours’ notice. In such cases, you will receive a full refund or a free rescheduling option. Note: We encourage passengers to monitor weather forecasts and book accordingly to minimize cancellations.

4. Rescheduling Policy

• Rescheduling requests must be made at least 48 hours before the scheduled flight time.
• If you wish to switch to a different route, any fare difference will need to be paid by you or refunded if applicable.

5. Weather and Safety Considerations

• Flights are weather-dependent and may be canceled or rescheduled if conditions are deemed unsafe.
• The final decision regarding flight safety rests with the pilot immediately before the flight.

6. Check-In

• All passengers must arrive at least 15 minutes before the scheduled flight time. Late arrivals may result in cancellation without a refund.
• A valid government-issued photo ID is required for check-in.

7. Passenger Conduct

• Passengers must follow all instructions provided by the pilot or staff.
• Disruptive behavior, intoxication, or refusal to comply with safety rules may result in removal from the flight without a refund.

8. Passenger Weight Restrictions

• The total combined weight of all passengers must not exceed the aircraft’s weight limit. Passengers will be required to provide their weight during booking.
• All passengers will be weighed immediately before the flight. Refusal to be weighed may result in removal from the flight.
• Misreporting weight may result in denial of boarding without a refund.

9. Liability Disclaimer

• Bodily Injury: Sky High Toronto Flight Tours is not liable for any bodily injury sustained by passengers while entering, onboard, or alighting from the aircraft, except as required by applicable law.
• Property Damage: Sky High Toronto Flight Tours is not liable for any damage or loss of passenger baggage or personal effects while under our care, custody, or control, except as required by applicable law.
• Acknowledgment of Risk: By booking and participating in a sightseeing flight, you acknowledge that air travel involves inherent risks, and you accept these risks as a condition of your participation.

10. Photography and Marketing Consent

• By participating in the flight, you consent to being photographed or filmed for promotional purposes unless otherwise stated in writing before the flight.

11. Changes to Terms

• Sky High Toronto Flight Tours reserves the right to update or modify these rules at any time. The terms in effect at the time of booking will apply.