Privacy Policy for Sky High Toronto Flight Tours
Introduction
We value the privacy and security of our customers’ information and are committed to protecting it. This Privacy Policy outlines how we handle your personal information when you use our services.
Collection of Personal Information
To provide our flight tour services and manage bookings effectively, we collect the following information:
- First and last name
- Weight (for safety and aircraft dispatch purposes)
- Email address
- Telephone number
Use of Personal Information
The information we collect is used to provide our services and, only if you have given your consent, to send you marketing communications. This includes:
- Managing flight bookings
- Ensuring safety during our flights
- Communicating with you regarding your booking and providing customer support
- Improving our services based on your feedback
- Sending marketing and informational emails and text messages, if you have opted in (see Marketing Communications below)
Disclosure of Personal Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to provide products or services you have requested, with your consent, or as required by law.
Third-Party Services:
We utilize third-party payment processing services to handle transactions for our flights. These services manage the collection and processing of payment details securely, adhering to strict privacy and security standards. They provide us with limited payment information, such as the last four digits of your credit card, card type, and expiration date, which is used solely for transaction confirmation and customer service inquiries. For detailed information on how these services manage and protect your personal data, we encourage you to review their privacy policies.
Marketing Communications (Email and SMS)
If you tick the consent box at checkout, we use your email address and mobile phone number to send you marketing and informational messages about our flights, special offers and news by email and text message (SMS).
- Consent is optional and is not a condition of purchase.
- We record the date, time and page where you gave your consent.
- Message frequency varies. Message and data rates may apply.
- You can withdraw your consent at any time: click "unsubscribe" in any email, reply STOP to any text message, or contact us using the details below. Reply HELP to any text message for help.
- We use Mailchimp (Intuit Inc.) to send these messages. Mailchimp processes your name, email address and phone number on our behalf and only for this purpose.
- We do not sell, rent or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes.
International Data Transfers
Your personal information may be processed on servers located outside of Canada. We take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
Protection of Personal Information
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure servers and data storage
- Data encryption
- Access controls and security protocols
Retention of Personal Information
We retain your personal information for one year to comply with our safety protocols and operational requirements. After this period, your information is securely deleted from our systems.
Your Privacy Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us directly at the contact information provided below.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically to be informed of how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Phone: +1(416)8716129
Email: zba.sightseeing@gmail.com